30 days money back guarantee
Conditions for our money back guarantee
1) Regardless of any statutory right of withdrawal (https://risinglifebooks.de/policies/refund-policy), we grant you the right to return the goods to us within 30 days.
2) The period for the money-back guarantee begins on the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the last goods. The timely dispatch of the goods is sufficient to meet the deadline.
3) The return of the goods must be sent to the following address: Ibrahim Madenkökü Rising Life Books, Boschweg 15, 48351 Everswinkel, Germany.
4) The return of the goods is at your risk.
5) The goods must be in their original packaging (if the goods were delivered in an appropriate packaging), complete, unused (if the goods were delivered as new) and undamaged.
6) Subject to the above conditions, we will refund the purchase price and any costs incurred by you for the delivery of the goods without undue delay and at the latest within fourteen days from the day on which we received the goods. For this repayment, we will use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you.
7) The money-back guarantee does not limit your statutory right of withdrawal or any rights you may be entitled to for defects.