Shipping policy

Shipping

1. Shipping costs

Shipping costs within Germany

Shipping for shipments within Germany is free of charge

Shipping costs abroad

Shipping zone

Countries

Price

EU

Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Austria, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary, Cyprus

4,95 €

Non EU

Switzerland

8,95 €


For shipments abroad, all costs that may be incurred, such as import sales taxes, customs duties and handling fees, will be invoiced separately by DHL.

2. Delivery times 

Shipping zone

Maximum duration in days

DEU

3

EU

10

Switzerland

5

 

The time limit for delivery shall commence after the payment order has been issued to the remitting bank or, in the case of other payment methods, on the day after conclusion of the contract and shall end with the expiry of the last day of the time limit. If the last day of the period falls on a Sunday or a general holiday recognized by the state at the place of delivery, the next working day shall take the place of such a day.

3. Shipping addresses and transport companies

DHL is a brand of the company Deutsche Post AG. Parcel shipping is offered under the DHL brand. The letter dispatch runs under the brand Deutsche Post.

Shipping within Germany and to the countries listed below is done by Deutsche Post:

Germany:

Shipping outside of Germany is done by DHL.

 

I. For shipping within Germany

For deliveries within Germany we offer the following payment methods,

unless otherwise specified in the respective product description:

1. Credit card 

2. PayPal

3. Google Pay

4. Apple Pay

5. Klarna Invoice | Klarna Sofort

 

II. For shipping outside Germany

For deliveries abroad, we offer the following payment methods,

unless otherwise specified in the respective product description:

1. Credit card 

2. PayPal

3. Google Pay

4. Apple Pay

5. Klarna Invoice | Klarna Sofort

 

III. Detailed information about the individual payment options

1. Credit card

Pay conveniently by credit card. We accept the following credit cards: Visa, Mastercard, Maestro and American Express.

2. PayPal

If you select this payment method, the next step is to be redirected to PayPal. If the required data has been entered there, it automatically goes back to this store to complete the order.

 3. Google Pay

Google Pay is a simple, secure and confidential way to pay. Learn more about Google Pay.

4. Apple Pay

Apple Pay is an easy, secure and confidential way to pay. Learn more about Apple Pay.

5. Klarna Invoice | Klarna Sofort

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer the following payment options. The payment is made to Klarna in each case:

  • Invoice: The payment period is 14 days from the date of dispatch of the goods/ticket/ or, in the case of other services, the provision of the service. You can find the terms and conditions for purchase on account for deliveries to Germany at https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/invoice?fee=0 und für Lieferungen nach Österreich unter https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_at/invoice?fee=0.
  • Sofort: Your account will be debited immediately after placing the order.

The use of the payment method invoice requires a positive credit check. In this respect, we forward your data to Klarna for the purpose of the address and credit check as part of the purchase initiation and processing of the purchase contract. Please understand that we can only offer you those payment methods that are permitted based on the results of the credit check. More information and Klarna's terms of use for Germany can be found here: https://cdn.klarna.com/1.0/shared/content/legal/terms/K502554/de_de/user und für Österreich hier: https://cdn.klarna.com/1.0/shared/content/legal/terms/K502554/de_at/user. General information about Klarna is available here: www.klarna.com. Your personal data will be treated by Klarna in accordance with the applicable data protection regulations and as specified in Klarna's Privacy Policy Germany/Austria.

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